👥 Your Meridian Account Team View full contacts →
SB
Sarah van der Berg
Account Manager
sarah@meridianwine.co.za
+27 21 xxx xxxx
JN
Johan Naude
Regional Sales (Cape)
johan@meridianwine.co.za
+27 21 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za
+27 21 xxx xxxx
TP
Thandi Pillay
Marketing
marketing@meridianwine.co.za
+27 21 xxx xxxx
DV
Danie Viljoen
Operations / Logistics
ops@meridianwine.co.za
+27 21 xxx xxxx
🔗 Quick Links
Bynder DAM
Brand assets & imagery
Trade Booking Forms
Submit trade bookings
Jot-Forms
Online forms & surveys
MWM Website
Meridian Wine corporate site
📄 Latest Reports & Downloads View archive →
La Motte - FY26 Q3 Sales Review (May 2026)
La Motte - April 2026 Sales Snapshot
La Motte - March 2026 Channel Performance
La Motte - February 2026 Sales Snapshot
La Motte - January 2026 Distribution Report
👥 Contacts & Organogram
👥 Your Meridian Account Team
SB
Sarah van der Berg
Account Manager - La Motte
sarah@meridianwine.co.za
+27 21 xxx xxxx
Primary contact · Mon–Fri 08:00–17:00
JN
Johan Naude
Regional Sales Manager - Cape
johan@meridianwine.co.za
+27 21 xxx xxxx
PM
Peter Mokwena
Regional Sales Manager - Inland
peter@meridianwine.co.za
+27 11 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za
+27 21 xxx xxxx
Statement & invoice queries
TP
Thandi Pillay
Marketing
marketing@meridianwine.co.za
+27 21 xxx xxxx
Campaigns, POS, brand assets
DV
Danie Viljoen
Operations & Logistics
ops@meridianwine.co.za
+27 21 xxx xxxx
Deliveries, stock, warehousing
🏢 Organisation Chart
Managing Director
|
Sales Director
Operations Director
Finance Director
Marketing Director
|
Sarah van der Berg
Account Manager
Account Manager
Johan Naude
RSM Cape
RSM Cape
Peter Mokwena
RSM Inland
RSM Inland
Lisa Mokoena
Finance
Finance
Thandi Pillay
Marketing
Marketing
Danie Viljoen
Operations
Operations
📄 Download full organogram (PDF) | Highlighted = your direct contacts
📞 Quick Contact
📞 Urgent Matters
Account Manager: +27 21 xxx xxxx (Sarah van der Berg)
After hours: +27 82 xxx xxxx
Email: sarah@meridianwine.co.za
After hours: +27 82 xxx xxxx
Email: sarah@meridianwine.co.za
📧 General Enquiries
📄 Reports & Downloads
💳 Finance & Admin
La Motte - Consignment Report (May 2026)
La Motte - DTC Invoicing Summary (Apr 2026)
La Motte - Purchase Report (Apr 2026)
La Motte - Truck Collection Invoices (Apr 2026)
📈 Sales & Marketing
La Motte - Current Price List (June 2026)
La Motte - May 2026 Sales Snapshot
La Motte - Trade Marketing Feedback (Q2 FY26)
La Motte - Sales Robot Report (May 2026)
🚚 Distribution
La Motte - Projected Orders (Jun 2026)
La Motte - Sales Order Fulfilment (May 2026)
La Motte - SLA Metrics (May 2026)
📈 Sales Dashboard
Filters:
National Sales Overview
Total Sales (YTD)
R11.4M
▲ 8.2% vs prior year
Target Achievement
104%
▲ Above target
Weighted Distribution
67.3%
▲ +2.1pp vs prior
Active SKUs
14
Across 4 regions
💡 Help & FAQ
👥 Your Meridian Team
SB
Sarah van der Berg
Account Manager - La Motte
sarah@meridianwine.co.za
+27 21 xxx xxxx
Available Mon–Fri, 08:00–17:00
JN
Johan Naude
Regional Sales Manager - Cape
johan@meridianwine.co.za
+27 21 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za
+27 21 xxx xxxx
Statement & invoice queries
IT
IT Support
Portal & Technical Assistance
support@meridianwine.co.za
+27 21 xxx xxxx
Login issues, Power BI access, browser problems
📚 Guides & Resources
Understanding Your Sales Dashboard
A step-by-step guide to navigating the Power BI dashboards, using filters, and interpreting key metrics.
Read guide →Reading Your Monthly Report Pack
How to interpret the monthly sales snapshot, channel performance, and distribution data.
Read guide →Portal Access & Login
How to log in, manage credentials, and request access for additional team members.
Read guide →❔ Frequently Asked Questions
How often are the Power BI dashboards updated? ▼
Most dashboards are refreshed daily (overnight). The Distribution dashboard is updated weekly, and the Spend dashboard is updated monthly following the close of each reporting period. The “Last refreshed” timestamp on each dashboard shows the exact refresh time.
Can I share this portal with colleagues? ▼
Access is managed per organisation. If a colleague needs access, please contact your Meridian account manager, who will arrange an invitation. Each user receives their own login credentials linked to their email address.
Why can I only see my own brand's data in Power BI? ▼
Power BI uses Row-Level Security (RLS) to ensure each client can only view their own data. This is a security measure to protect confidential sales and distribution information.
Where can I find the Bynder DAM login? ▼
The Bynder DAM link is on the Home page under Quick Links, or you can go directly to https://meridian.getbynder.com/login/. Use your Meridian-provided credentials to log in.
I can’t access the portal / Power BI isn’t loading. What should I do? ▼
First, try clearing your browser cache and using a supported browser (Edge or Chrome recommended). If the issue persists, contact IT support at support@meridianwine.co.za with a screenshot of any error message.
How do I download reports for offline use? ▼
Navigate to the Reports & Downloads tab and click the download button next to any report. Files are available in their original format (.pptx, .pdf, .xlsx). For Power BI dashboards, you can export specific visuals to PDF or Excel using the export button within the dashboard view.
🔧 Submit a Support Request
Can't find what you need? Send us a message and we'll get back to you within 1 business day.
👥 Your Meridian Account Team View full contacts →
SB
Sarah van der Berg
Account Manager
sarah@meridianwine.co.za
+27 21 xxx xxxx
JN
Johan Naude
Regional Sales (Cape)
johan@meridianwine.co.za
+27 21 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za
+27 21 xxx xxxx
TP
Thandi Pillay
Marketing
marketing@meridianwine.co.za
+27 21 xxx xxxx
DV
Danie Viljoen
Operations / Logistics
ops@meridianwine.co.za
+27 21 xxx xxxx
🔗 Quick Links
Bynder DAM
Brand assets & imagery
Trade Booking Forms
Submit trade bookings
Jot-Forms
Online forms & surveys
MWM Website
Meridian Wine corporate site
📄 Latest Reports & Downloads View archive →
La Motte - FY26 Q3 Sales Review (May 2026)
La Motte - April 2026 Sales Snapshot
La Motte - March 2026 Channel Performance
La Motte - February 2026 Sales Snapshot
La Motte - January 2026 Distribution Report
👥 Contacts & Organogram
SB
Sarah van der Berg
Account Manager - La Motte
sarah@meridianwine.co.za+27 21 xxx xxxx
JN
Johan Naude
Regional Sales Manager - Cape
johan@meridianwine.co.za+27 21 xxx xxxx
PM
Peter Mokwena
Regional Sales Manager - Inland
peter@meridianwine.co.za+27 11 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za+27 21 xxx xxxx
TP
Thandi Pillay
Marketing
marketing@meridianwine.co.za+27 21 xxx xxxx
DV
Danie Viljoen
Operations & Logistics
ops@meridianwine.co.za+27 21 xxx xxxx
🏢 Organisation Chart
Managing Director
|
Sales Director
Operations Director
Finance Director
Marketing Director
|
Sarah van der Berg
Account Manager
Account Manager
Johan Naude
RSM Cape
RSM Cape
Peter Mokwena
RSM Inland
RSM Inland
Lisa Mokoena
Finance
Finance
Thandi Pillay
Marketing
Marketing
Danie Viljoen
Operations
Operations
📞 Quick Contact
📞 Urgent Matters
Account Manager: +27 21 xxx xxxx (Sarah van der Berg)
After hours: +27 82 xxx xxxx
Email: sarah@meridianwine.co.za
After hours: +27 82 xxx xxxx
Email: sarah@meridianwine.co.za
📧 General Enquiries
📄 Reports & Downloads
💳 Finance & Admin
La Motte - Consignment Report (May 2026)
La Motte - DTC Invoicing Summary (Apr 2026)
📈 Sales & Marketing
La Motte - May 2026 Sales Snapshot
La Motte - Sales Robot Report (May 2026)
🚚 Distribution
La Motte - Sales Order Fulfilment (May 2026)
La Motte - SLA Metrics (May 2026)
📈 Sales Dashboard
Filters:
National Sales Overview
Total Sales (YTD)
R11.4M
▲ 8.2% vs prior year
Target Achievement
104%
▲ Above target
Weighted Distribution
67.3%
▲ +2.1pp vs prior
Active SKUs
14
Across 4 regions
💳 Statements & Invoices
| Document | Period | Date Issued | Amount | Status | |
|---|---|---|---|---|---|
| 📄La Motte - May 2026 Statement | May 2026 | 01 Jun 2026 | R198,450.00 | Current | |
| 📄La Motte - April 2026 Statement | April 2026 | 01 May 2026 | R184,320.00 | Paid | |
| 📄La Motte - March 2026 Statement | March 2026 | 01 Apr 2026 | R167,450.00 | Paid | |
| 📄La Motte - February 2026 Statement | February 2026 | 01 Mar 2026 | R192,870.00 | Paid |
Current Outstanding
R198,450.00
Due by 30 Jun 2026
Credits Applied (YTD)
R16,220.00
3 credit notes
Total Paid (FY26)
R1,079,500.00
● All current - no overdue
📅 Events & Trade Calendar
June 2026
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
Merch visit
4
5
6
7
8
9
10
Promo Window
11
12
13
14
15
16
17
18
Q3 Review
19
20
Tasting
21
22
23
24
25
Promo Deadline
26
27
Trade Show
28
29
30
1
2
3
Wine Tasting
4
5
📅 Upcoming Events
Jun
18
Client Visit
Q3 Business Review Meeting
Quarterly review with Meridian account team. Agenda includes YTD performance, distribution coverage, and H2 planning.
📍 Virtual (Teams) · 10:00–11:30
Jun
20
Tasting
La Motte Winter Wine Showcase - Cape Town
On-premise showcase featuring the full La Motte range. Target: top 25 Cape Town on-premise accounts.
📍 The Roundhouse, Camps Bay · 18:00–21:00
Jun
25
Promotion
Winter Promotion Submission Deadline
Final date to submit winter promotional requests for July–August activation window.
📍 Submit via portal or contact account manager
Jun
27
Trade Event
Cape Wine & Spirits Trade Show
Annual industry trade show. Meridian will showcase La Motte at Stand 42. Buyer meetings pre-scheduled.
📍 CTICC, Cape Town · 09:00–17:00
Jul
03
Cycle Activity
Merchandiser Store Visit - Cape Metro
Scheduled merchandiser cycle covering 15 Cape Metro off-premise accounts. Shelf compliance and stock checks.
📍 Cape Metro route · Full day
Jul
15
Seasonal
Bastille Day Dinner - La Motte Estate
Annual Bastille Day celebration at La Motte estate. Opportunity for trade and media activations.
📍 La Motte Wine Estate, Franschhoek · 19:00
📅 Promotional Calendar - Upcoming Windows
Winter Promotion Window
1 Jul – 31 Aug 2026
Submissions close 25 Jun
Spring Launch Window
1 Sep – 31 Oct 2026
Submissions open 1 Aug
Festive Season Window
15 Nov – 31 Dec 2026
Submissions open 1 Oct
🔧 Data & Tools
TSA - Trade Support Agreement
Submit trade support expense requests. Creates Purchase Orders in Business Central after manager approval. Use this for listing fees, promotional contributions, and trade event sponsorships.
Open TSA Form →Wine List Reporter
Track and report on wine list placements across on-premise accounts. View current listings, new additions, and competitive positioning on wine lists.
Open Wine List Reporter →Raw Data Access
Access full raw data exports for your account. Includes detailed transaction-level sales data, distribution data, and stock movement files for your own analysis.
Request Data Export →TrueData Reporting
Access the TrueData external reporting platform for industry benchmarking, market share analysis, and category performance insights.
Open TrueData →💡 Help & FAQ
👥 Your Meridian Team
SB
Sarah van der Berg
Account Manager - La Motte
sarah@meridianwine.co.za+27 21 xxx xxxxAvailable Mon-Fri, 08:00-17:00
JN
Johan Naude
Regional Sales Manager - Cape
johan@meridianwine.co.za+27 21 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za+27 21 xxx xxxxStatement & invoice queries
IT
IT Support
Portal & Technical Assistance
support@meridianwine.co.za+27 21 xxx xxxxLogin issues, Power BI access, browser problems
📚 Guides & Resources
Understanding Your Sales Dashboard
A step-by-step guide to navigating the Power BI dashboards, using filters, and interpreting key metrics.
Read guide →Reading Your Monthly Report Pack
How to interpret the monthly sales snapshot, channel performance, and distribution data.
Read guide →Portal Access & Login
How to log in, manage credentials, and request access for additional team members.
Read guide →❔ Frequently Asked Questions
How often are the Power BI dashboards updated? ▼
Most dashboards are refreshed daily (overnight). The Distribution dashboard is updated weekly, and the Spend dashboard is updated monthly following the close of each reporting period. The "Last refreshed" timestamp on each dashboard shows the exact refresh time.
Can I share this portal with colleagues? ▼
Access is managed per organisation. If a colleague needs access, please contact your Meridian account manager, who will arrange an invitation. Each user receives their own login credentials linked to their email address.
Why can I only see my own brand's data in Power BI? ▼
Power BI uses Row-Level Security (RLS) to ensure each client can only view their own data. This is a security measure to protect confidential sales and distribution information.
Where can I find the Bynder DAM login? ▼
The Bynder DAM link is on the Home page under Quick Links, or you can go directly to https://meridian.getbynder.com/login/. Use your Meridian-provided credentials to log in.
What is the TSA form? ▼
The Trade Support Agreement form is used to submit trade support expense requests. Once approved by your account manager, it creates a Purchase Order in Business Central.
How do I submit event requests? ▼
Contact your account manager to discuss event proposals. Tasting events, trade shows, and promotional activities are coordinated through the Meridian events team.
How do I download reports for offline use? ▼
Navigate to the Reports & Downloads tab and click the download button next to any report. Files are available in their original format (.pptx, .pdf, .xlsx). For Power BI dashboards, you can export specific visuals to PDF or Excel using the export button within the dashboard view.
🔧 Submit a Support Request
Can't find what you need? Send us a message and we'll get back to you within 1 business day.
👥 Your Meridian Account Team View full contacts →
SB
Sarah van der Berg
Account Manager
sarah@meridianwine.co.za
+27 21 xxx xxxx
JN
Johan Naude
Regional Sales (Cape)
johan@meridianwine.co.za
+27 21 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za
+27 21 xxx xxxx
TP
Thandi Pillay
Marketing
marketing@meridianwine.co.za
+27 21 xxx xxxx
DV
Danie Viljoen
Operations / Logistics
ops@meridianwine.co.za
+27 21 xxx xxxx
🔗 Quick Links
Bynder DAM
Brand assets & imagery
Trade Booking Forms
Submit trade bookings
Jot-Forms
Online forms & surveys
MWM Website
Meridian Wine corporate site
⚡ Quick Actions
Sales Dashboard
Power BI interactive reports
Download Reports
Latest reporting pack
Submit Promotion
Request a new deal
Message Meridian
Contact your account team
📄 Latest Reports & Downloads View archive →
La Motte - FY26 Q3 Sales Review (May 2026)
La Motte - April 2026 Sales Snapshot
La Motte - March 2026 Channel Performance
La Motte - February 2026 Sales Snapshot
La Motte - January 2026 Distribution Report
👥 Contacts & Organogram
👥 Your Meridian Account Team
SB
Sarah van der Berg
Account Manager - La Motte
sarah@meridianwine.co.za+27 21 xxx xxxxPrimary contact - Mon-Fri 08:00-17:00
JN
Johan Naude
Regional Sales Manager - Cape
johan@meridianwine.co.za+27 21 xxx xxxx
PM
Peter Mokwena
Regional Sales Manager - Inland
peter@meridianwine.co.za+27 11 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za+27 21 xxx xxxxStatement & invoice queries
TP
Thandi Pillay
Marketing
marketing@meridianwine.co.za+27 21 xxx xxxxCampaigns, POS, brand assets
DV
Danie Viljoen
Operations & Logistics
ops@meridianwine.co.za+27 21 xxx xxxxDeliveries, stock, warehousing
🏢 Organisation Chart
Managing Director
|
Sales Director
Operations Director
Finance Director
Marketing Director
|
Sarah van der Berg
Account Manager
Account Manager
Johan Naude
RSM Cape
RSM Cape
Peter Mokwena
RSM Inland
RSM Inland
Lisa Mokoena
Finance
Finance
Thandi Pillay
Marketing
Marketing
Danie Viljoen
Operations
Operations
📄 Download full organogram (PDF) | Highlighted = your direct contacts
📞 Quick Contact
📞 Urgent Matters
Account Manager: +27 21 xxx xxxx (Sarah van der Berg)
After hours: +27 82 xxx xxxx
Email: sarah@meridianwine.co.za
After hours: +27 82 xxx xxxx
Email: sarah@meridianwine.co.za
📧 General Enquiries
📄 Reports & Downloads
💳 Finance & Admin
La Motte - Consignment Report (May 2026)
La Motte - DTC Invoicing Summary (Apr 2026)
📈 Sales & Marketing
La Motte - Current Price List (June 2026)
La Motte - May 2026 Sales Snapshot
La Motte - Sales Robot Report (May 2026)
🚚 Distribution
La Motte - Projected Orders (Jun 2026)
La Motte - Sales Order Fulfilment (May 2026)
La Motte - SLA Metrics (May 2026)
📈 Sales Dashboard
Filters:
National Sales Overview
Total Sales (YTD)
R11.4M
▲ 8.2% vs prior year
Target Achievement
104%
▲ Above target
Weighted Distribution
67.3%
▲ +2.1pp vs prior
Active SKUs
14
Across 4 regions
💳 Statements & Invoices
| Document | Period | Date Issued | Amount | Status | |
|---|---|---|---|---|---|
| 📄La Motte - May 2026 Statement | May 2026 | 01 Jun 2026 | R198,450.00 | Current | |
| 📄La Motte - April 2026 Statement | April 2026 | 01 May 2026 | R184,320.00 | Paid | |
| 📄La Motte - March 2026 Statement | March 2026 | 01 Apr 2026 | R167,450.00 | Paid | |
| 📄La Motte - February 2026 Statement | February 2026 | 01 Mar 2026 | R192,870.00 | Paid |
Current Outstanding
R198,450.00
Due by 30 Jun 2026
Credits Applied (YTD)
R16,220.00
3 credit notes
Total Paid (FY26)
R1,079,500.00
● All current - no overdue
📅 Events & Trade Calendar
June 2026
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
Merch visit
4
5
6
7
8
9
10
Promo Window
11
12
13
14
15
16
17
18
Q3 Review
19
20
Tasting
21
22
23
24
25
Promo Deadline
26
27
Trade Show
28
29
30
1
2
3
Wine Tasting
4
5
📅 Upcoming Events
Jun
18
Client Visit
Q3 Business Review Meeting
Quarterly review with Meridian account team. Agenda includes YTD performance, distribution coverage, and H2 planning.
📍 Virtual (Teams) · 10:00-11:30
Jun
20
Tasting
La Motte Winter Wine Showcase - Cape Town
On-premise showcase featuring the full La Motte range. Target: top 25 Cape Town on-premise accounts.
📍 The Roundhouse, Camps Bay · 18:00-21:00
Jun
25
Promotion
Winter Promotion Submission Deadline
Final date to submit winter promotional requests for July-August activation window.
📍 Submit via portal or contact account manager
Jun
27
Trade Event
Cape Wine & Spirits Trade Show
Annual industry trade show. Meridian will showcase La Motte at Stand 42. Buyer meetings pre-scheduled.
📍 CTICC, Cape Town · 09:00-17:00
Jul
03
Cycle Activity
Merchandiser Store Visit - Cape Metro
Scheduled merchandiser cycle covering 15 Cape Metro off-premise accounts. Shelf compliance and stock checks.
📍 Cape Metro route · Full day
Jul
15
Seasonal
Bastille Day Dinner - La Motte Estate
Annual Bastille Day celebration at La Motte estate. Opportunity for trade and media activations.
📍 La Motte Wine Estate, Franschhoek · 19:00
📅 Promotional Calendar - Upcoming Windows
Winter Promotion Window
1 Jul - 31 Aug 2026
Submissions close 25 Jun
Spring Launch Window
1 Sep - 31 Oct 2026
Submissions open 1 Aug
Festive Season Window
15 Nov - 31 Dec 2026
Submissions open 1 Oct
🔧 Data & Tools
TSA - Trade Support Agreement
Submit trade support expense requests. Creates Purchase Orders in Business Central after manager approval. Use this for listing fees, promotional contributions, and trade event sponsorships.
Open TSA Form →Wine List Reporter
Track and report on wine list placements across on-premise accounts. View current listings, new additions, and competitive positioning on wine lists.
Open Wine List Reporter →Raw Data Access
Access full raw data exports for your account. Includes detailed transaction-level sales data, distribution data, and stock movement files for your own analysis.
Request Data Export →TrueData Reporting
Access the TrueData external reporting platform for industry benchmarking, market share analysis, and category performance insights.
Open TrueData →💬 Messages
Q3 Review Deck Ready
Sarah van der Berg (Account Manager) → La Motte Team
Sarah van der Berg
Hi team,Your FY26 Q3 review deck is now ready for download in the Reports section. It covers sales performance through May 2026.
Key highlights:
• Total sales up 8.2% YTD vs prior year
• La Motte Pierneef continues strong growth in Cape on-premise
• Distribution coverage improved to 67.3%
Would you like to schedule a call to walk through the findings?
Today, 09:14
La Motte Team
Thanks Sarah! Great numbers. Yes, let's schedule a call - how about Thursday at 10am?
Today, 10:32
Sarah van der Berg
Thursday 10am works perfectly. I'll send a Teams invite. I'll also prepare talking points around the Inland region opportunity.
Today, 11:05
🏆 Promotions & Deals
🏆 Submit a Promotion
Complete the form to request a new promotion. Your Meridian account team will review within 5 business days.
Your request will be sent to your Meridian account manager for review. Track status below.
📋 Your Promotion Requests
Summer La Motte Pierneef Push
Approved
La Motte Pierneef Syrah Viognier · National · On-Premise
1 Dec 2025 – 28 Feb 2026 · R35,000 budget
1 Dec 2025 – 28 Feb 2026 · R35,000 budget
Submitted
Reviewed
Approved
Completed
La Motte Listing Support - Cape
In Review
La Motte Millennium · Cape · Off-Premise
15 Jun 2026 – 15 Aug 2026 · R18,000 budget
15 Jun 2026 – 15 Aug 2026 · R18,000 budget
Submitted
In Review
Decision
Activation
Winter Tasting Event - Johannesburg
Submitted
Full range · Inland · On-Premise (selected venues)
20 Jul 2026 · R12,000 budget
20 Jul 2026 · R12,000 budget
Submitted
Review
Decision
Activation
💡 Help & FAQ
👥 Your Meridian Team
SB
Sarah van der Berg
Account Manager - La Motte
sarah@meridianwine.co.za+27 21 xxx xxxxAvailable Mon-Fri, 08:00-17:00
JN
Johan Naude
Regional Sales Manager - Cape
johan@meridianwine.co.za+27 21 xxx xxxx
LM
Lisa Mokoena
Finance & Accounts
accounts@meridianwine.co.za+27 21 xxx xxxxStatement & invoice queries
IT
IT Support
Portal & Technical Assistance
support@meridianwine.co.za+27 21 xxx xxxxLogin issues, Power BI access, browser problems
📚 Guides & Resources
Understanding Your Sales Dashboard
A step-by-step guide to navigating the Power BI dashboards, using filters, and interpreting key metrics.
Read guide →Reading Your Monthly Report Pack
How to interpret the monthly sales snapshot, channel performance, and distribution data.
Read guide →Portal Access & Login
How to log in, manage credentials, and request access for additional team members.
Read guide →❔ Frequently Asked Questions
How often are the Power BI dashboards updated? ▼
Most dashboards are refreshed daily (overnight). The Distribution dashboard is updated weekly, and the Spend dashboard is updated monthly following the close of each reporting period. The "Last refreshed" timestamp on each dashboard shows the exact refresh time.
Can I share this portal with colleagues? ▼
Access is managed per organisation. If a colleague needs access, please contact your Meridian account manager, who will arrange an invitation. Each user receives their own login credentials linked to their email address.
Why can I only see my own brand's data in Power BI? ▼
Power BI uses Row-Level Security (RLS) to ensure each client can only view their own data. This is a security measure to protect confidential sales and distribution information.
Where can I find the Bynder DAM login? ▼
The Bynder DAM link is on the Home page under Quick Links, or you can go directly to https://meridian.getbynder.com/login/. Use your Meridian-provided credentials to log in.
What is the TSA form? ▼
The Trade Support Agreement form is used to submit trade support expense requests. Once approved by your account manager, it creates a Purchase Order in Business Central.
How do I submit event requests? ▼
Contact your account manager to discuss event proposals. Tasting events, trade shows, and promotional activities are coordinated through the Meridian events team.
How long does promotion approval take? ▼
Promotion requests are reviewed within 5 business days. Complex promotions may require additional review by the Meridian commercial team.
How do I send a message to Meridian? ▼
Use the Messages tab to send messages to your account team. You can also email your account manager directly. All messages are logged in the portal for your records.
How do I download reports for offline use? ▼
Navigate to the Reports & Downloads tab and click the download button next to any report. Files are available in their original format (.pptx, .pdf, .xlsx). For Power BI dashboards, you can export specific visuals to PDF or Excel using the export button within the dashboard view.
🔧 Submit a Support Request
Can't find what you need? Send us a message and we'll get back to you within 1 business day.